Cancellation / Refund Policy

For YFO Easy Virtual Office / YFO Easy Desk / YFO Easy Cabins / YFO Easy Offices

  1. For daily usage
    1. If cancellation is made within 24hrs from the scheduled time of use no amount shall be refunded by YFO.
    2. If cancellation is made between 24hrs –48hrs of the scheduled time of use 50% of the advance paid will be refunded.
    3. If cancellation is made 48 hours prior to the scheduled time of use advance paid by the User will be fully refunded by YFO.
  2. For Weekly usage
    1. If cancellation is made 15 days prior to the scheduled time of use advance paid will be fully refunded.
    2. If cancellation is made between 7-15 days prior to the scheduled time of use 50% of the advance paid will be refunded.
    3. If cancellation is made within 7 days from the scheduled time of use no amount shall be refundable by YFO.
  3. For Monthly usage and above
    1. If cancellation is made 30 days prior to the scheduled time of use advance paid will be fully refunded.
    2. If cancellation is made between 15-30 days prior to the scheduled time of use 50% of the advance paid will be refunded.
    3. If cancellation is made within 15 days from the scheduled time of use no amount shall be refundable by YFO.
  4. For Conference Room usage/ Virtual Office/ Mobile YFO
    1. If cancellation is made within 24hrsfrom the scheduled time of use no amount shall be refunded by YFO.
    2. If cancellation is made between 24hrs. –48hrs. of the scheduled time of use 50% of the advance paid will be refunded.
    3. If cancellation is made 48 hours prior to the scheduled time of use advance paid by the User will be fully refunded by YFO.
  5. For Meeting Room
  6. If meeting room booking done using credits -full refund shall be made by YFO, if cancellation is made by the User 04 hours before start of scheduled booking time.

    1. If meeting roombooking done using any other acceptable payment mode -full refund shall be made by YFO, if cancellation is made by the User 48 hours before start of scheduled booking time.
    2. The aforementioned is subject to the User abiding by the Online YFO User Agreement. In case of breach of any terms and condition of YFO-User Agreement by the User, YFO shall have right to terminate the YFO-User Agreement and /or deny access to YFO Servicesby the User. Such termination or denial of access shall automatically result into cancellation by YFO, refund to the User, if any, shall be at the sole discretion of YFO.
    3. If any variation/reduction/ alteration/relocation of YFO Servicesmade by YFO as per clause 6(d) of the Online YFO-User Agreement, is not acceptable to the User it shall have the liberty for a pre-mature termination of the right of use and it shall be charged on a pro-rata basis.
    4. In the case of cancellation of YFO services, either by YFO or User the same shall also mean cancellation of services, amenities, products etc. offered by YFO.

    In case of any cancellation the current service tax rate on the advance will be retained by YFO as it is to be paid by it to the concerned authorities. The Credit Card/Debit Card charges and/or any other applicable taxes or charges on the amount not refunded to the User shall be charged to the User.

    1. The refund will be made in the same mode of payment used while booking.
    2. YFO will mediate when necessary, and has final say in all disputes.
    3. The booking is not officially cancelled until the User receives a cancellation confirmation through E-mail/SMS/Notification from YFO. In case confirmation of cancellation is not received by the User, it shall be the duty of User to contact and inform YFO about the same.

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